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Export Reporting Data

Need raw data for more analysis? You can export your activity feed into a CSV file, which you can process with Excel. You can also print out the reports data(or save it as a PDF file).

Generate an Export

  • To export your activity feed, first, head over to the Activity feed menu and select Save/Export

  • In the modal that appears, you can select a date range for your export and also select which guests you want to include. By default, all guests are selected.

  • Click on the Generate export file button to create your export results. A message will be displayed below the button indicating a successful export. Click on the Click here button to download the CSV file.

What's in the export?

The following fields included in the export, in this order:

  1. Event type
  2. Date
  3. Guest's email address
  4. Guest's name
  5. Device name

List of possible event types:

  • sent: key sent to the guest
  • downloaded: guest accepted the invite and loaded the key into the app
  • connected: guest used the key
  • revoked: access has been revoked from the guest
  • renewed: invitation sent again to the guest
  • deleted: guest deleted
  • edited: access type edited

You can also print out the report that appears at the top of your activity feed. To do that, simply click on Print under the Save button:

This will automatically open your Print window. Both on Windows and MacOS, you can download it as a PDF instead of printing it out:

  • On MacOS, simply select the Save as PDF option in the bottom left corner.

  • On Windows, select Microsoft Print to PDF as your printer, this will save the file instead of printing it.