Go to website
How to manage your guests and sharing access with them
Custom application design
This article is all about setting up a custom application design that will show up for each key you have in the Nold mobile apps. Before we hop in, keep in mind that these are device-specific, so if you have multiple master keys, you need to repeat the process of setting up the design for each key. Setup a custom design You can find this option in the Device settings window, under the Key branding tab. !(https://storage.crisp.chat/users/helpdesk/website/36ece3d1d1079200/untitled-774e
Edit an existing guest
Edit profile informations You can view your guest's profile by clicking on the table row in your guest list view. The profile will be displayed on the sidebar. To edit the guest's details, click on the Edit button in the top right corner. To change the guest's avatar, simply drag&drop an image on the photo area, or click on it to select a file. !(https://storage.crisp.cha
Understand the various key types
Let's take a look at the various key types Nold provides for your guests. Unlimited access This is the default key type when you invite a new guest. This type of key works until you manually revoke it. A few important notes: This type of key can work offline (guest can use it without internet connection) If you revoke a key like this, you need to activate the changes on t
I've invited some guests. What should they do now?
Your guest should receive an email with an invite. Something like this: Once they click the Accept Invitation button, they will be redirected to the App Store if the Nold Open app is not installed yet. When the Nold Open app starts, the shared key should appear immediately. Important: Your guest is not required to create an account, it's enough to click the Accept Invitation button.
Invite a new guest with Nold Cloud
Inviting guests using Nold Cloud is a super simple process, split into 3 steps, selecting your device, your guest and your key type. First, click on the Add new guests button on your dashboard. A new window will appear with the above mentioned 3 steps. The first step is to select the device (or devices) that you want to generate a virtual key for. Simply click to select a
Understand the invite process
One of the main feature of Nold is the ability to share access with others. We call those users who you share access with Guests and they will receive virtual keys with an emailed invite to operate your Nold Open devices. The invite process looks like this: You add a guest to the Nold database by providing a name and an email address (or phone number) Select one or more devices that the guest will receive access to Select the key type, you can learn more about the available
Invite a new guest with the mobile app
You can share access to your doors with your phone or by using Nold Cloud in your browser. To share access with your phone Select your key First, select the key you want to share with others. Tap settings and Invite and manage guests at the top. Select or add a guest You can add a guest to your contact list manually, or select one from your address book (only contacts with an email address will be visible here). You can select or add as many guests as you wish. **Invite the
Custom invite messages
This article is all about setting up a custom invite email and sms that is sent to your guests by Nold. Before we hop in, keep in mind that these are device-specific, so if you have multiple master keys, you need to repeat the process of setting up the message for each key. Setting up custom messages To setup a custom invite message, click Device settings and select the Invites tab. !(https://storage.crisp.chat/users/helpdesk/website/36ece3d1d1079200/untitled-99092a8b-19df-489b-8f_yt
How do i revoke access from a specific guest?
The process very simple. First, go to Settings of the chosen key in the application, and tap Invite and manage guests. Click Edit in the top right corner, and select the guest you would like to revoke access from (you can select more than one guest). Simply tap the revoke access button and the access will be revoked from the selected guest(s). Sometimes you need to activate these changes on the Nold
Exporting and importing guests
If you are managing a large number of guests, it might be easier to upload them in bulk. We offer three methods to do this. To launch the importing tool, click on the Import tool button while you are inviting guests. The tool will appear in a modal window where you have multiple options to choose from. !(https://storage.crisp.chat/users/helpdesk/website/36ece3d1d1079200/guests