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Guest management

  1. Custom application design
  2. Understand the invite process
  3. Understand the various key types
  4. I've invited some guests. What should they do now?
  5. Invite a new guest with the mobile app
  6. View all 10 articles

Nold Cloud

  1. Cancel Your Nold Cloud Account
  2. Export Reporting Data
  3. Create and Manage User Accounts
  4. Payments and Invoices
  5. Update Your Account
  6. View all 10 articles

FAQs

  1. Do I need to pair my phone with Nold Open?
  2. Is there a monthly fee?
  3. How secure is Nold Open? Can someone hack my garage door?
  4. Will this drain my phone's battery?
  5. Does Nold Open needs an active internet connection to work?
  6. View all 8 articles

Mobile apps

  1. What phones do you support and where do I download the apps?
  2. How does the auto-open function work?
  3. How do I setup the Nold Open device?

Compatibility & Installation

  1. What do I need to install Nold Open?
  2. How do i install Nold Open?
  3. Video about installing Nold Open into an entry gate
  4. Is Nold Open compatible with my garage door or gate?
  5. Quick Start Guide
  6. View all 6 articles

About the device

  1. Transfer device ownership
  2. About the pending status message
  3. How does Nold Open work?
  4. How many doors can one Nold device control?
  5. How small is the Nold Open device and is it waterproof?
  6. View all 9 articles

Webshop

  1. When do I receive my order?
  2. How much is shipping and will Nold ship internationally?
  3. How can I check my order status and edit my information?
  4. What payment methods can I use?
  5. What is the return policy?
  6. View all 6 articles

Troubleshooting

  1. The Auto-Open function doesn't work.
  2. My phone doesn't recognise the Nold Open device.
  3. My guest does not received an email, what should i do?
  4. My guest didn't receive the invitation.
  5. I granted access for several guests, but some of them can’t use the shared key.
  6. View all 8 articles